A3D Products Manual
      Game Setups and HintsManual Table of ContentsTroubleshooting your A3D Product
      Game Setup PagesJoystick Pros and ConsTroubleshooting your A3D Product


      Technical Support Pages


      NOTE: Shogo Demo is incompatible with most joysticks. Unplug your joystick to stop the game from locking up. Hopefully we can resolve this conflict soon.

      NEW: Version 4 Drivers fix problems with Diamond MonsterSound, Aureal A3D cards and some SoundBlaster cards. Get them Here

      Support Table of Contents. This TOC contains a generated list of all the support pages on the FPgaming Web.

      Seems like there are quite a few of you out there playing Quake World and would like to see a Quake World Specific FAQ.

      For General Troubleshooting during installation see the Troubleshooting Page.

      If you are having Technical Problems setting up your Assassin 3D check out the Technical FAQ's.

      For All Quake Related Questions try the Quake FAQ's.

      For any questions about joysticks check out the Joystick Questions.

      If you need help setting up and configuring your Assassin 3D for games check out the Game Setups And Hints.

      If you would like to hear what our customers have to say about the Assassin 3D take a look at our Customer Comments.

      For answers to most of your questions visit the Online Users Manual.

      If you need to get some of the Assassin 3D support files look in the Assassin 3D Files area.

      Check this out if you are having problems or have questions about the Mouse Emulation.


      All of us here at FPgaming want your Assassin 3D operating at peak performance. If you encounter any problems, please perform the following:
      1. Refer to the Assassin 3D User's Guide, it may have the information that covers your question.
      2. Verify you have the latest software drivers. If not, they can be downloaded from the Files Area.
      3. If you are getting an error message like "Not Connected" or "Not Found"
      4. Scan through the frequently asked questions (FAQ's) to see if your question has been answered. The questions are listed from most recently encountered to oldest. Therefore, if you have read these files before, you only need to skim the first few questions.
      5. Check out the new Troubleshooting Guide
      6. If that doesn't answer your question, send us an email.
      When you email, please provide as much information as possible as to your problem.

      What is working and what is not working?

      What you have tried to do to fix it and what happened when you tried?

      Please include information about your computer.

      The CPU type?
      The CPU speed?
      Sound Card type?
      Game Port type?
      Amount of RAM?
      What game your having problems with?

      Email the support Department

      Hello Assassin 3D Technology owner,

      We at FPgaming take our role in providing support for our products very seriously. As gamers, we know how frustrating it can be to just get some real answers. So, to maximize your enjoyment with your FPgaming product, we have created and continually update the FPgaming Support area on this web site. We do not have a separate internal database of problems and only dribble out a minimal amount of information. All questions that we have ever received are answered in this web area. And, all the software we provide is located here, as well. Therefore, we are confident that the information you need about your FPgaming product is located here. If not, please send a message to support and we will make any necessary changes.

      Please note that we do not provide phone-based technical support. All support calls into FPgaming will be referred to our web site. Our philosophy is to provide you the best 24-hour technical assistance possible. And, we believe, the best way to provide this assistance is to focus our efforts on enhancing our web site rather than answering individual questions. So, we hope you enjoy the support area and find the information useful. And, again, if you encounter any problem not addressed just send a note to support

      Best regards, James Barnes
      CEO of FPgaming


      Game Setups and HintsManual Table of ContentsTroubleshooting your A3D Product
      Joystick Pros and ConsGame Setup PagesTroubleshooting your A3D Product

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      This page was last updated 06/13/04